Frequently Asked Questions
What is Stock Plug – ZA?
Stock Plug – ZA is your reliable personal shopper / runner service. We buy wholesale products on your behalf from suppliers in Johannesburg and deliver them directly to your door or nearest PEP Paxi store. We have a team of Johannesburg runners ready to assist you.
What kind of products can I order?
Almost anything sold by wholesalers in Johannesburg – from perfumes, nail kits, clothing, snacks, groceries, packaging, blankets, and more.
Do I have to only buy bulk stock for my business, or can I request specific 1 item products?
You can do both. Bundles are great if you’re starting a business quickly, but we also handle special requests for individual items.
How long does it take to confirm my request?
Within 24 hours, you’ll receive a message from one of our runners, who will then send you and invoice containing the product cost, delivery fees, etc.
Can I cancel or change my order after placing it?
Orders can only be changed before payment. Once we purchase your stock, cancellations aren’t possible as most wholesalers are against returns.
Is there a deposit required, or must I pay in full?
Full payment is required before we buy your stock / item (s). This ensures your order is processed quickly.
Do you deliver to rural areas?
Yes! That’s our specialty. We deliver across South Africa via Courier Service or PEP Paxi. Depending on size and quantity of items purchased.
Do you provide tracking numbers for deliveries?
Yes. You’ll receive a tracking code once your order is dispatched.